Troubleshooting

When something breaks, start with the layer that owns the symptom:

Symptom	Go to
One game server crashes, will not start, or misbehaves	Server issues
A whole node is unreachable or all its servers suffer	Node issues
The panel itself errors, logins fail, pages break	Panel issues
Players cannot connect but everything looks green	Networking issues
A specific error message	Common errors

How to report a problem well

Whether you ask your administrator, your host, or the community, include:

1. What you expected vs. what happened (one sentence each).
2. The exact error text — copy, do not paraphrase. Codes from common errors speed everything up.
3. When it started and what changed just before (updates, new mods, config edits, new server).
4. Scope: one server, all servers on a node, or the whole panel.

“The server is broken” takes five follow-up questions. The four facts above usually get an answer in one round.